A Study on Narrative Expression and Audience Engagement in Museum Exhibition Design from the Perspective of Interaction Design
Main Article Content
Abstract
Museum exhibition design often suffers from fragmented narrative logic and one-way information interaction, leading to a mismatch between exhibition narrative value and audience engagement depth. To address this issue, this paper constructs a narrative exhibition design framework from the perspective of interaction design. By establishing an interaction model of information flow, behavior flow, and emotional flow, the study proposes a system optimization path based on user behavior data and spatial feedback loops. Eye-tracking and behavior recording technologies are used to collect browsing paths and dwell times from 120 visitors in different exhibition areas, forming an interactive behavior database. A multidimensional interaction matrix is then established based on content narrative nodes and audience behavior responses, and cluster analysis and weight allocation are applied to optimize the narrative structure. Prototype exhibition interface testing is conducted, and facial recognition and questionnaires are used to evaluate changes in audience emotion. The results show that the optimized exhibition model increases average visitor dwell time by 32.5% and interaction triggers by 40.7%, verifying the effectiveness of interaction design in narrative expression and participation enhancement.
Downloads
Article Details

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).
References
X. Cao, “Interaction and experience in museum exhibition design,” Packaging Engineering, vol. 46, no. 6, pp. 463-467, 2025, doi: 10.19554/j.cnki.1001-3563.2025.06.047.
Nuominna and F. Lü, “Application of Traditional Chinese Colors in Museum Exhibition Design-Taking the Color Design of “Xiaoshao Jiucheng-Exhibition of Ancient Chinese Music Relics” as an Example,” Journal of Chifeng University (Philosophy and Social Sciences Edition), vol. 46, no. 9, pp. 54-58, 2025.
J. Yu, “A Study on the Application Strategies of New Media Technology in Museum Exhibitions-Taking Wenshang County Museum as an Example,” Collection and Investment, vol. 16, no. 5, pp. 147-149, 2025.
S. Yang, J. Lü, and M. Xia, “Digital experience of museums and online audience engagement behavior,” Shenzhen Social Sciences, vol. 7, no. 4, pp. 140-150, 2024.
Z. Wang, “Research hotspots, evolution paths and frontier analysis of digital design in Chinese museums,” Packaging Engineering, vol. 46, no. 18, pp. 47-58+95, 2025, doi: 10.19554/j.cnki.1001-3563.2025.18.005.
X. Yin, T. Cui, and H. Chen, “Research on Immersive Interactive Design of Nanjing Folk Museum under PAT Model,” Packaging Engineering, vol. 46, no. 6, pp. 269-276+307, 2025, doi: 10.19554/j.cnki.1001-3563.2025.06.026.
W. Wang and Z. Song, “Research on Museum Sensory Interaction Design from the Perspective of Atmosphere Aesthetics,” Design, vol. 38, no. 1, pp. 28-31, 2025, doi: 10.3969/j.issn.1003-0069.2025.01.009.
E. King, M. P. Smith, P. F. Wilson, et al., “Creating meaningful museums: A model for museum exhibition user experience,” Visitor Studies, vol. 26, no. 1, pp. 59-81, 2023, doi: 10.1080/10645578.2022.2129944.
Q. Li, “Effects of different types of digital exhibits on childrens experiences in science museums,” The Design Journal, vol. 25, no. 1, pp. 126-135, 2022, doi: 10.1080/14606925.2021.2015162.
N. Zou, Q. Gong, J. Zhou, et al., “Value-based model of user interaction design for virtual museum,” CCF Transactions on Pervasive Computing and Interaction, vol. 3, no. 2, pp. 112-128, 2021, doi: 10.1007/s42486-021-00061-7.
E. King, M. P. Smith, P. F. Wilson, et al., “Digital responses of UK museum exhibitions to the COVID-19 crisis, March-June 2020,” Curator: The Museum Journal, vol. 64, no. 3, pp. 487-504, 2021, doi: 10.1111/cura.12413.
F. Baradaran Rahimi, J. E. Boyd, J. R. Eiserman, et al., “Museum beyond physical walls: An exploration of virtual reality-enhanced experience in an exhibition-like space,” Virtual Reality, vol. 26, no. 4, pp. 1471-1488, 2022, doi: 10.1007/s10055-022-00643-5.